- "Optimizing Processes for Service Excellence"
- "Strategic Pricing in Service Marketing"
- "Building and Sustaining Customer Relationships in Services"
- "Employee Training for Exceptional Service Delivery"
- "Market Research Techniques for Service Providers"
- "Online Presence and Social Media in Service Marketing"
- المعلم: Amina BENHAMADI
- المعلم: LAKSI Fouzia